Every Sunday

A few months ago, my wife and I decided to subscribe to the Sunday newspaper. Just the Sunday edition. They have yet to deliver that single paper to us on time. Not even once since we signed up.

Every Sunday we go to the door. Every Sunday it is not there. Every Sunday we call and complain. Every Sunday it is delivered about an hour after we call. Every Sunday we receive a follow up call to make sure we received it. Every Sunday we complain to that person. Every Sunday they have an excuse. Every Sunday we publicly shame them on as many social networks as we can. Every Sunday.

Every Sunday one of those people has the power to make it better. Every Sunday all it would take is one person who seizes the opportunity to care. And, if that one person took the time to find out why it is that every Sunday we do not get our paper, they might just find a solution that solves our problem and makes our lives that much better.

They might also find that there is a problem in the system that not only solves our problem but solves every problem of every delivery of every paper everywhere. They could discover a solution that revolutionizes the delivery of everything. They could be the one that makes sure that every airline never loses a bag or every package arrives at every doorstep on time and guaranteed. They could be the one that solves a problem that has stumped the world for the past 100 years. That companies from Delta Airlines to the US Postal Service have yet to fully solve. This could make them unbelievably rich and lauded as the person who changed entire industries for the better.

Yet, they will never know until that one person decides to make it better for just one other person this Sunday.

I’m a writer. Writing is how I make this world better, friendlier, stronger place. If these words improved your day, please let me know by contributing here.

Make It Better

Always. No matter the task, the job, the career. No matter how simple or complex. Always look for a way to make it better. Make it better for yourself. Make it better for others. In fact, make it better for the sake of better. Even if you don’t like it (or, heck, even hate it) you should always be looking for a way to improve it.

Because learning how to improve things is transferable. It scales. It is a skill. It can be learned. And when you can learn how to make even the mundane or uninteresting or loathsome better you can do that with the good and the great and the perfect. Yes, even the perfect can be made better (once you divorce yourself of the idea that perfect exists).

In fact, I would argue that every invention, every innovation, and every revolution, can be traced to this simple goal. Someone, somewhere, just wanted to make it better and had the gumption, skill, and opportunity to do so.

Steve Jobs, for instance, made computers better. Then, he made music buying better. Then he made music players better. Then he made phones better. Then he made computers better all over again. Of course, he did not do this alone. He created an entire company who’s sole collective commitment is, in my eyes at least, to methodically and relentlessly make things better.

Think of someone you admire. Perhaps someone you know or even someone famous. Think of what it is you admire most about them and I’d be willing to bet that it fits some version of, “They make X better”. They make your life better or your television better or your food better. You get the idea.

It’s not enough to change the world. Change it for the better. Put a dent in the universe once you can see clearly that the dent will make it better. And, when you leave, as we all will inevitably do, leave it better.

I’m a writer. Writing is how I make this world better, friendlier, stronger place. If these words improved your day, please let me know by contributing here.

The Music Is All Around You

This is another that was originally published in the Read & Trust magazine last summer. If you enjoy it please consider a subscription. Enjoy!

As I write this, I’m sitting in a book store. It is my favorite bookstore. It has recently moved to this new location. The old location was in my neighborhood, on a quiet corner, in the basement of an old building, with a coffee shop above. The new location is at a busy major intersection a few miles away. The old location was small and intimate if not a bit cramped. The new location is in a space three times the size of the old and far more room to move. Despite these differences, there is one change between the two spaces that stands out the most to me — the music.

Not that there is recorded music being played in either location. There is not. A bookstore, and all spaces for that matter, have an inherent music all their own. For example, here is the music I hear right now…

  • The hushed voices of a man and a woman having a conversation about their shelf-searching discoveries. In good bookstores, as in libraries, people tend to whisper. Her’s is a singsong of a classic Northern Minnesota tone. Scandinavian influenced with an upward lilt at the end. The spaces between her sentences are punctuated with the man’s lower pitched "Yep" and "Uh-huh". Like an orchestral strike at the end of each measure.

  • The typing on the computer keyboards at the counter. Those of cashiers searching for books, or entering them into the system, or chatting with friends on Facebook, or… I have no idea what all the typing is about but it has a rhythm to it. A percussion I know I sensed less in the old location due to the trampling of caffeine drenched feet overhead which had their own much louder beat. These are their tap dance to the other’s kick drum.

  • I still hear footsteps but these are slower ones. Some are heel-to-toe, others more a shuffle, coming from patrons as they slowly browse along the shelves.

  • I hear the shuffle of the turning of pages. And, if I listen closely, the blowing of the HVAC system.

  • On the busy street outside, I hear cars and trucks as they wiz by. Likely going faster than the posted limit. Then, the occasional dump truck or bulldozer rumbles past. Folks here say Minnesota has but two seasons — Winter and "Road Construction". This music is a good indication of which one we are currently in the midst of.

There is plenty of music here. All around me. It is different than it was before in the old location. Yet, in some ways, much the same as any bookstore anywhere. Were one who had bothered to hear it before be blindfolded, put into anyplace with books, and asked to guess where they were, this is the music they would use to deduce the correct answer.

This is all to say that music is constant and all around us. All the time. We but need to pay attention to it. We hear it but we don’t often listen. And, if we listen to these sounds close enough, they have tonality and rhythm and measure as true as anything else we might call music. We need it to orient us. To define our place and time. In a way, even those places we might think of as silent are not so at all.

Minnesota is home to a special place. It is, literally, the quietest place on earth — Orfield Labs. It is a sound lab specially designed to be completely devoid of noise. It manages to block out 99% of it. It is commonly used for product testing. So that manufacturers can test to see how loud (the music of) their washing machines, pacemakers, etc. are. But, the longest any human has been able to spend inside is 45 minutes. Most can’t last even a fraction as long. Any longer and they begin to go insane. They begin to hallucinate, are disoriented, or are driven mad by hearing the sound of their heartbeat and the blood moving through their veins. Turns out, we need the music that exists all around us just to keep from hearing that which is inside of us.

French composer Claude Debussy said, "Music is the space between the notes.". Perhaps he was speaking of more than the pauses, stops, and breaks that provide the drama in any composition. Perhaps, instead, he was speaking of the music we hear when the other music stops. Maybe, he was speaking of something much deeper and more broad. Perhaps, he was speaking of the sounds that represent and ground us to life itself. Not to mention, those that keep us sane.